A Shellharbour rent roll usually has two very different kinds of property on it. There are the newer estate houses and townhouses built through the last couple of decades out towards Flinders and Shell Cove, where everything is relatively young. Then there is the older housing nearer the village and the water, post-war cottages and seventies brick veneer, where it is not.
The maintenance profile of those two is almost nothing alike. The newer stock produces a high count of small items: a vanity base swelling at the bottom, shower screen seals, flexible hoses, cheap door hardware, cabinet hinges. The older stock produces fewer and larger ones: movement, external timber, wet areas where the original waterproofing has done its time, gutters. Treating them the same is how budgets get misread and how owners end up surprised by a quarter.
Marcio is Wollongong based and Shellharbour is a straight run down the highway. Carpentry, repairs, tiling, waterproofing, fencing, welding, balustrades and general maintenance are our own work, with plumbing and electrical through licensed partners, so one contact covers a mixed portfolio rather than different trades for different property types.
Vanity bases, screen seals, hoses, hardware and hinges tend to fail together once a build ages. Doing several in one attendance costs far less than the same items as separate callouts, and on a group of similar builds the same item is usually coming on the others. We will tell you when we see that pattern so you can plan it rather than react to it five times over a year.
Movement, external timber, wet areas and gutters. Fewer items, bigger ones, and more likely to need a look before a real figure can be given. We would rather attend and quote properly than put a number on a photo and revise it on the day, because a revised figure is a conversation you then have to have with the owner for no good reason.
Work inside a lot is a work order. Common property needs committee approval and a scope written for it. We handle both and tell you which one an item is, because that is what decides whether work starts this week or after the next meeting. Getting that wrong is a week lost for nothing, and it is usually obvious from the work order which side of the line an item sits on.
Photos against every line and invoicing to the agency or owners corporation, so your file is complete and the owner can see what was done without you explaining it. On a mixed portfolio that record is also how you show why two similar properties cost different amounts, which is a question that comes up every time a budget is reviewed.
A swollen vanity base replaced on a newer estate rental, one of a cluster of the same item across similar builds.
On the newer stock the structure and the services are fine and the failures are in fittings and finishes built to a price. Vanity units swelling at the base, shower screen seals, flexible hoses, cheap door hardware, cabinet hinges. These are predictable, they tend to arrive in clusters as a build ages, and they are mostly small jobs that can be grouped into one attendance rather than chased one at a time.
On the older stock the issues are the ones that come with age: movement, external timber, wet areas where the original waterproofing has done its time, and gutters. Bigger individual items, less predictable, and more likely to need a look before they can be priced properly. The trigger is usually weather or movement rather than age alone, which is why they do not follow a schedule the way the newer failures do.
The practical consequence is that a maintenance budget set from one half of a portfolio will be wrong for the other. Newer properties generate many small items, older ones generate fewer and larger. Averaged together they produce a figure that is wrong for every property on the list, and it is the owner who hears about it. Tracking them as two groups makes the conversation with each owner more accurate and a good deal easier to defend when a budget gets questioned.
Townhouse and villa strata adds the third layer, where anything on common property needs approval before work starts, and the committee timeline is part of the job rather than an interruption to it. Knowing which category an item falls into before you raise it saves a week, sometimes more if a meeting has just been held. The useful thing we can do across a group of similar builds is tell you, when we attend one of them, that the same item is likely coming on the others, so you get ahead of it instead of reacting five times.
More on property maintenance, bathroom renovations, handyman services and strata balustrades.
Separately, because the two halves behave differently.
Newer estate properties generate a high count of low value items, and they cluster. A build that is quiet for five years will produce a run of small failures as the original fittings reach the end of their life, often across several properties at once because they were built at the same time to the same specification.
Older properties generate fewer items of higher value, and they are less predictable because the trigger is usually weather or movement rather than age alone.
Averaging the two gives you a number that is wrong for both. What works better is tracking them as separate groups, which also makes the conversation with each owner more accurate and easier to defend.
Where we can help is by flagging, when we attend one property in a group of similar builds, that the same item is likely coming on the others. That lets you get ahead of it rather than react five times, and it turns five reactive callouts into one planned visit.
Send through the work order or a few photos and you will get a straight answer on what it needs and what it costs.
Renovation work in NSW comes with consumer protections worth knowing before you sign anything. A written contract is required once the contract price is over $5,000 including GST. Work between $5,000 and $20,000 can run under a small works contract; above $20,000 it needs a full home building contract, and home building compensation cover with the certificate that goes with it. The maximum deposit anyone can ask for is 10 per cent, on a small job or a large one. Variations should be agreed in writing before the varied work happens, not reconciled at the end. None of that is unique to us, and you should expect it from whoever you use.
Every job gets quoted on what it actually needs. We look at the access, the condition of what is already there, the materials you want and how much of the existing work can be kept, then give you a figure before anything starts. Two jobs that look identical in photos can be very different once someone is standing in the room, so we do not publish a rate card. You get a price for your job, and it does not move once we have agreed it.
Shellharbour is a straight run down the highway from Wollongong, with Shell Cove, Oak Flats, Warilla and Albion Park all a few minutes from it. Work across this group gets batched where the timing allows, which keeps travel off small invoices and makes it practical to attend a run of properties on one trip. On a mixed portfolio a first look is worth doing property by property, because the newer and the older stock need a different conversation with the owner.
Plumbing and electrical work is carried out by licensed partners, not in-house.
Fittings rather than structure. The vanity base in the bathroom, shower screen seals, flexible hoses, door hardware and cabinet hinges are the usual order. They are small individually and they tend to arrive in clusters once a build passes a certain age, which is worth knowing when you are setting expectations with an owner. The upside is that they are quick, and several can be done in one attendance for little more than the cost of one callout. If you manage several houses from the same builder and era, the list usually repeats.
Yes, and on a Shellharbour rent roll you will usually have both. The difference is process rather than trade. Work inside a lot is a work order and an attendance. Common property needs owners corporation approval first, with a scope written for a committee. We do both and we will tell you which category an item falls into if it is not obvious, because that affects how long it takes to get started and what you can promise the tenant. Where an item is a safety issue on common property, we flag it separately.
Send the work order or the photos, and let us know whether the property is strata, because that changes the process. Small items on newer builds can usually be priced from photos. Older stock often needs a look. If the property is one of several similar builds you manage, say so, because the same fix often applies across them and pricing the group is cheaper than pricing them one at a time. You get the exclusions listed in writing. Call 0413 147 335.
Carpentry, repairs, tiling, waterproofing, fencing, welding, balustrades and general maintenance are our own work. Plumbing and electrical go through our licensed partners. One contact across a mixed portfolio rather than different trades for different property types, which also means the pattern across your properties gets noticed rather than lost between suppliers. If the same item keeps appearing on four of your properties, we are in a position to tell you.
While we are in Shellharbour, we also take on bathroom renovations, landscaping and home renovations. Close by, there is property maintenance in Warilla.
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